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When migrating from a private cloud to a public cloud, what is the first step in documenting business continuity?

  1. Develop a disaster recovery plan with partners/third parties

  2. Define the set of application-based SLAs

  3. Identify HA technology to provide failover

  4. Define the scope of requirements

The correct answer is: Define the set of application-based SLAs

The first step in documenting business continuity when migrating from a private cloud to a public cloud is to define the set of application-based Service Level Agreements (SLAs). This is crucial because SLAs establish the expected level of service and performance metrics for applications running in the cloud environment. By defining SLAs, businesses set clear expectations for uptime, response times, and recovery objectives, which are foundational for ensuring that critical applications remain operational during disruptions. When moving to a different cloud model, understanding how applications will perform and be maintained in the new environment is essential. This documentation not only aids in planning but also serves as a point of reference for assessing vendor capabilities and ensuring compliance with the organization's operational requirements. Recognizing the performance benchmarks specified in the SLAs will guide all subsequent steps in the business continuity planning process, such as identifying high availability (HA) technology, developing disaster recovery plans, and determining the scope of requirements. Properly defined SLAs help organizations make informed decisions about resource allocation and risk management as they transition to a public cloud environment.